With its easy integrations, it can allow processes to seamlessly transition from Automation to workforce at any given time.
Assist your audience anytime with intelligent dialler, get a perfect blend of automation and workforce to ensure a unified customer experience at every stage of your customer’s journey. Contiinex cloud based dialler can help your business engage with customers whether for inbound service calls or outbound sales calls.
Smart Dialler is completely cloud-based and is both desktop and mobile-ready to enable easy transition for a hybrid agent profile whether to work from office or home. It complies with all regulatory requirements as per law of the land and can be easily plugged in a contact center environment for both inbound and outbound processes.