Contiinex

Continuity To The Next Speech Insights Customer data privacy Operational Excellence Customer Engagement Digital Transformation

Continuity To The Next Speech Insights Customer data privacy Operational Excellence Customer Engagement Digital Transformation

High-accuracy private cloud Speech AI platform

Is Information Intake Error making you cost inefficient?

Contiinex listens to your customer conversations across all channels, understand them in real-time, and automates workflow to reduce cost, improve accuracy and enhance process efficiency.

With 100% customer interaction audit we can help you

Reduce

Claims Leakage

Forecast

Customer Acquisition

Streamline

Claims Denial

Deliver

Customer Experience

Optimize

Cost

PRODUCTS

End-to-End Customer Experience Platform

Helps businesses enhance customer engagements through Speech and conversational AI

INDUSTRIES

Insurance

Property and Casualty

Property &
Casualty

Health

Health

Life

Life

Catastrophe

Catastrophe

INDUSTRIES

Insurance

Property and Casualty

Property & Casualty

Health

Health

Life

Life

Catastrophe

Catastrophe

SOLUTIONS

Understand, Analyze, Optimize

Agent Assist

Agent Assist

Realtime assist to drive lower AHT & higher productivity

Auto Audit

Auto Audit

Increase sample size to 100%, identify compliance, leakage & intake errors 

Auto Service Ticket

Auto Service Ticket

Enable ticketing automation, and reduce ACW with no manual errors

Auto CRM Update

Auto CRM Update

Reduce ACW, automate CRM update accurately for each call 

Identify Vulnerable customer

Analytics & Sales forecasting

Analyse the sales funnel accurately for closures & retention

Auto Customer Notification

Auto communicate with your customer about ticketing or actionable updates

“Nobody Wins Unless Everybody Wins”

– Bruce Springsteen

Lets Work Together