Contiinex Bots Contiinex Bots provide automation and real-time customer service without the need for manual intervention or large team involvement.
By integrating with any 3rd party system, Contiinex Bots can work independently to complete tasks based on real time data so you can be sure that your customers will get a perfect blend of automation and workforce to ensure a continuum at every stage of their journey with you.
Use bots to automate repetitive tasks and contact customers in real time. Contiinex bots are curated to analyze and interpret data. They can interpret data much faster and run thousands of tests each second to provide accurate outcomes
Easy to integrate with automation tools like WhatsApp/Chat bot or a Visual IVR to create a continuum of a process from automation to workforce. This ensures there is no breakage in the end to end conversation flow of customer engagement
Features
Omnichannel
Orchestration
Process Flow
Builder
Web Widget with Automated workflows can contextualize and transition the Voice IVR. This combination has unleashed its power to renovate the rapidly changing customer experience industry. It provides support capabilities to your mobile app that extend far beyond what is available today, thus rounding out the self-service story of the app.
Omnichannel
Orchestration
All the communication channels in a single unified continuum. Email, WhatsApp, SMS, IVR Bot and Dialer.
Process Flow
Builder
Plug & play with easy process flow plugins available that are tried and tested by industry experts or simply build your own flow in less than a minute. Available across multiple industries & varied use cases.
Integrations are easy with Contiinex
CMS & LMS
E-Commerce
Logistics
